At Blaze, we dare to approach technology differently.
We are equipped with the knowledge, versatility, and tactical resources to help your company increase your infrastructure efficiencies and eliminate superfluous costs. We make it our mission is to help you achieve yours.
An unmatched Experience
Analysis
Blaze establishes where you are now to open doors for optimized cost savings, increased efficiency, and growth.
Strategy
Your business vision is carefully considered and incorporated into the infrastructure development and roadmap.
Delivery
Blaze defines every detail of your implementation and zealously endeavors to achieve successful executions.
Support
Comprehensive support provides you peace of mind. Our expertise and commitment ensure a stellar experience.
Technology Expense Management
Getting the services you need and installed is half the battle. Once services are implemented, you need to know invoicing is accurate and the processing from invoice generation to payment is locked down.
Blaze is an effective partner, working with your AP department or outsource team to streamline all areas of the billing process. We are aligned with our clients to manage the voluminous accounts that may cross multiple billing systems.
We can be counted on to keep the proverbial lights on, while conversely ensuring services do not languish when they are no longer needed. Detailed abstract generation, precise cost center allocations, payment scheduling, error detection and correction, and decommissioning are inclusive to our complete global expense management service.
Wireless Expense Management
Your user community demands immediacy, and at the same time it is paramount to apply oversight to the conditional considerations of those related costs. We understand the challenge. Our wireless managed service – mature and comprehensive – boldly supports the day to day operations with the best methods to address all the areas of impact.
In tandem with the transaction support, we provide the high level administration critical to a well-executed environment. Strong policies – both in theory and in follow-through implementation, well negotiated contracts, and customized reporting are key to ensuring senior leadership is equipped with full visibility and understanding, knowing the wireless landscape is optimally managed.
Data Transport Infrastructure
This enterprise covers a broad area – from developing and delivering your global carrier service strategy, to fabricating the physical facilities access environment.
With a recipe of carrier neutral advantage, relationships covering the planet, and a mountain of experience, Blaze is unrestricted in resources and design structure capability. We are positioned to create the transport mechanism ideally suited for your particular business and IT vision – and see it through to implementation.
Relating to physical site, the intricacy of wiring, often complex in large scale and non-standard environments where planning and cross coordination is key, we have extraordinary, skilled teams to navigate the challenges and afford you the expertise needed for success.
Project Management
Any project, large or small, benefits from a skilled team that sees the end game and understands the progression to get there. The tenacity of communication, knowing who to engage and when is critical to keeping a tight, efficient process. One of our key philosophical strengths is identifying the desired outcome – and all actions are designed to keep our eyes on the prize.
Whether the project is carrier service implementation, a complex billing analysis, a field, facility or enterprise infrastructure development, Blaze can be engaged to oversee, work with the respective teams, provide you with detailed, real time transparency tracking and….. Deliver.
Telecommunication Platforms
It is not news that telecommunication requirements have shifted dramatically in recent times. The technology options likewise have advanced with many manufacturers and providers entering the arena with their own concentrations. Fewer voice calls, UCaaS, expanded remote and mobile worker applications, comprehensive multi-media contact centers, redundancy and resiliency capabilities, security and encryption, and on…
Our roots are embedded in this competency, and we have maintained our expertise and resources with the tide. Given the experience and accumulated knowledge, Blaze is equipped to architect and deliver your enterprise platform with all business, cost, and IT elements considered.
Infrastructure Managed Service
IT infrastructures, as a blend of modern and legacy systems, are fluid in their use and integration to the business. While the internal IT team addresses the development and application rollouts to the organization, you need someone to ‘watch the store’ – establish and maintain the services that are the foundation to the network.
As an overarching service, Blaze is a trusted partner and extension of your team, retained to manage all the impact services as comprehensive cradle-to-grave support, including strategy, vendor retention and ordering, implementation and rollout, maintenance, and billing. Understanding the effects of this critical sphere, we are also keenly aware of the sensitivity in communication with business stakeholders and recognize these interactions are as important as the work itself.
Our clients put their heads on their pillow knowing there is a dedicated and committed resource as part of your domestic and international operations.
Escalation Support Services
Our larger clients often engage a primary MSP for support of their infrastructure services. These institutions, by their nature, are steeped in their own procedures and protocols to maintain standards and coverage within their large staff. This can sometimes delay response, status understanding and resolution.
Our experience and disciplines are uniquely designed to layer over these MSPs for escalations with the carriers or other vendors to reach a successful conclusion of an outage or complex matter. Blaze – as a nimble, tenacious, and resourceful partner to our clients – provides this specialized service.
We work in tandem with your teams to navigate the ganglia of process obstacles, providing clarity during the event, setting proper expectations, coordinating interim plans as necessary and getting to the solution as quickly as possible.